Products, SINFONIA Salute, Health, App, iOS, Android, FSE, Exemptions, CUP, Vaccinations, Swab Tests, Voucher.
SINFONIA Salute
The Official App by Campania Region with all the main
healthcare services at citizens' fingertips.
Introduction:
The SINFONIA Salute App is designed to simplify access to the main healthcare services. It allows users to book appointments and exams (CUP), manage exemptions, access vaccinations and swab tests, and consult the Electronic Health Record, all in a single, convenient, secure, and up-to-date app. The app also allows users to download medical reports and manage family members' data, guiding them simply and quickly through every step.
Architecture:
SINFONIA Salute is the Campania Region app that centralizes the main digital healthcare services into a single access point, simplifying the interaction between citizens and the services of the SINFONIA ecosystem.
- Native iOS and Android app designed as a single access point to services.
- Back-end with centralized APIs integrated with the SINFONIA ecosystem and the ability to interoperate with third parties.
- Secure access via SPID and CIE.
- Integration with national Electronic Health Record (FSE) services.
Features for citizens via App:
SINFONIA Salute brings together appointments, medical documents, payments, and personal services in a single digital access point. Its main value lies in enabling citizens to independently manage many everyday healthcare processes directly from their smartphone.
- Booking specialist appointments and exams through the regional CUP.
- Viewing, modifying, or canceling appointments.
- Digital payments and transaction history.
- Access to the Electronic Health Record with documents and health data.
- Viewing one's own vaccination record and those of family members.
- Choosing or revoking a general practitioner or pediatrician.
- Checking and managing ticket exemptions.
- Self-certification of income for exemption purposes.
- Viewing Covid-19 swab test results.
- Access to dedicated measures such as the Second Child Voucher.
SINFONIA Salute App
Personalization
A distinctive feature of the app is the extended management of family members, which brings the service closer to the real needs of individuals and families. This personalization can be described as the system's ability to adapt to each user's health and administrative profile.
Features for Public Administration:
The app represents a single digital channel for delivering services, promoting simplification, efficiency, and transparency.
- All healthcare services for every local health authority (ASL) available online.
- Reduced fragmentation in access to information.
- A more direct and immediate relationship with citizens.
Access System
SINFONIA Salute is built with an authentication system based on SPID or CIE via the Campania Region gateway.
As a further convenience for users, it is possible to set a personal PIN code and enable biometric authentication for faster and more secure use.
Upcoming developments
The services offered by SINFONIA Salute are constantly evolving; NAXE's engineering team is continuously working to expand the region's digital services with new integrations within the SINFONIA ecosystem.
Technology
- App side: Swift for iOS, Kotlin for Android
- Web side: Vue, Vite, Quasar
- Server side: PHP with MVC architecture
- Database side: T-SQL with MySQL/Oracle